The equipment was fine and the staff at either end were very good. However, I was promised a 100 mile credit for volunteering to haul an empty trailer to my destination, after spending over an hour of my time (with head office in Phoenix and the Winnipeg office) trying to co-ordinate pick-up location and schedule. I received a call that trailer had been taken and I no longer was required too, but would still receive the credit. According to the phone message that people receive when calling U-Haul "calls are recorded". Because the credit promised was not in writing I was not given the credit.
Larry M
Petro Canada
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Regina, SK S4T1E3
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Michael OThe attendant prioritizes customers that comes to buy things from the petro canada store, even when he is already attending to you and a customer walks in he will quickly abandoned you and attend to them before coming back to you even if its 20 customers and it is very frustrating. Equally the amount that was debited from credit card was much more than I expected. Thanks
Chukwukere POur drop off was ridiculous. Going thru the vehicle, checking to see if the signal lights were working, and then the dude shit the vehicle door and locked the keys in the truck. We found him very rude and kept leaving us for customers in the store. We went into the store and he was on the phone with his boss and was even more rude, shushing us and pointing his finger at us. This man didn’t know what he was doing and seemed like he was trying to blame me for him locking the keys in the truck. Wasn’t speaking any english on the phone about his predicament. We were there 15-20 minutes putting up with rudeness. We finally walked out. I will never use this particular place for uhaul rental again.
Mary J