i made a reservation for Tuesday at 4pm and received the confirmation email. When I showed up on time, the man at the store refused to help me and pointed at a phone number on the counter. I called the number several times but no one answered. Eventually (after about 20 minutes, the man at the store called someone who told me I have to make a new reservation so I did and after 30 minutes of waiting I was given the combination to pick up the truck. When I opened the truck I was hit with a smell of urine, there was an open container of wet cat food along with straws and other trash. I was already late so I had to go but it was clear the truck hadn't been cleaned in a long time, there was dried fluid of some sort all over the dash and the steering wheel was sticky. I had drive out of my way to go home and get supplies to clean myself and the truck before I could proceed. I had hoped that the cleaning would alleviate the smell of cat (??) urine but it did not. After all that, it still ended up costing more am than double the advertised price. I would not recommend this location to anyone.
Alquiler de camión de mudanzas en Redondo Beach, CA en Postal Annex
¿Te mudas de o a Redondo Beach, CA 90277? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Postal Annex. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Postal Annex
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Redondo Beach, CA.
Alquileres de vans de carga y pickup en Redondo Beach, CA
Los alquileres de van de carga y pickup U-Haul en Redondo Beach, CA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Redondo Beach, CA 90277. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Convenient and close by. 5 minute walk from my house.
Personnel was helpful, especially when I had trouble figuring out how to upload a picture of my license. Equipment was ready and checkout was easy. Return of equipment was via drop box and there were no problems.
If I could give negative stars for customer service at this location I would. I checked in online only to turn up and have to do it all again manually with the rudest and least helpful person I've ever come across. I rarely give reviews for anything but felt compelled to provide one here. Stay away at all costs.
The U-haul business model is based on bare bones to poor customer service. This location takes that to heart.
The guy that helped sucked Donkey Balls. He acted as if he didn't want to help me. He just grunted his answers when I asked him questions. He was really awful. If I had an extra day to pick up my merchandise I would have went somewhere else.
I can't think of anything to improve. I liked going to this location as I did not have to stand in a long line (which usually happens at the major locations) just to get my rental. Also, sometimes there is a long line when you have to return it as well. My cargo van had less than 4,000 miles on it - was brand new basically - and it was clean!!!!
Have used this location for various rentals and have always been pleased, office is efficient and easy drop off procedures.
Full tanks up for customers won't have to in the beginning of their move.
The dealer did not have accessories available that I selected during online checkout. This is misleading. Instead of having rentable furniture pads, he tried to sell them to me
I would advise future customers to not do anything online and handle everything in store (until and unless the technology and processes make much further progress). My additional efforts only wasted my time and added confusion and frustration: Finding a truck in the parking lot and waiting for too long for no apparent reason; taking multiple photos of myself and license just so I can show someone in person which saved zero time or effort; finding the person behind the counter and realizing he did not expect me or know why I was even there (while appearing rude to the people in front of me that I was told to go ahead of and seeming confused to the customers that appeared behind me); waiting for paperwork to print so I could sign (which should be unnecessary if the proper technology or steps were embraced). I would discontinue the online option as it only places the burden on the client and serves no current benefit (unless this location is an aberration in which case training should take place or this particular location, and perhaps all smaller locations, should be excluded at this point).
Horrible experience with this pick up location. My schedule pick up was at 10:00am and I showed up at about 9:50am. When I tried to use the app to pick up the van it told me my pick up had expired. I called customer service and after explaining what was going on I was put on hold for about 30 then came back on line and said they will still trying to find out what happened then put back on hold for another 35m then got hung up on. Had to call back after speaking to several people they finally directed me to another location about two miles away. I didn't end up getting the van till almost 12pm two hours latter. Cost me two extra hours of moving more miles and more gas on my rental. Very disappointed with this experience!
Nice and convenient. Van light said "oil change needed"
It does seem as though locations don't have enough dollies on hand. My last rental they had none, this one also didn't have any, but then someone returned a truck and dolly an hour early just as I was about to leave.
Clean inside trucks.
Not sure why I had to pay for dolly up front. Ended up being useless for me though (strap wasnt long enough).
I was over charged twice as much the fost estimated cost for the rental
The process at this location was easy plus it was located in a safe area. Really liked the key drop after returning the truck after hours.
Please make sure the people rucks are cleaned out. There was gravel and glass in the cargo part of the truck. Had to clean it out. Other than that everything was fine.
I've probably rented a vehicle at least 6 times in the past year at this location. I returned the vehicle within 15 minutes this past rental because the item I went to pick up was stolen from the person's yard. I asked if I could change the contract to the weekend to make use of the rental or get a credit since it was not really used - I received a negative response. I won't do business with U-Haul again
Pick-up can be kind of slow process as it is a "one-man show". I had pre-reserved and done my paperwork - people in front of me inline hadn't - not much can be done about that - I'll keep going there - support your locals!
Thank you for making the rental of this van for moving day easy.
Excellent. Thank you.
Very smooth and easy process, The check in and out was pleasant