We d;rove 67 miles to pick up the truck in very cold weather and although we found the truck we could not find the office. After trying to find out which of the junky buildings on the lot was the office It turned out that there isn't an office; he uses his car, which I found out after calling his number. After he arrived (was home eating lunch) I was left standing outside his car in the cold and wind while he processed my rental on his phone. After a while he invited me to sit in the passenger seat, which I did after clambering over all the junk on the floorboard. He then asked me to check the oil and that Uhaul would reimburse me if I needed to add any. Isn't it part of the standard truck prep routine for the dealer to do this? To add insult to injury, after he had told me that the truck had a quarter tank of gas, I found out when returning the truck that he had marked it on the reservation as having a half tank, which cost me an extra $52 because the return location had to go by what had been entered.
Gerald R
AY Supply
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Red Lodge, MT 59068
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Cuéntanos qué piensas.
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What a character! Great guy.
MATTHEW SThe guy that owns this location is one of my lifetime neighbors growing up. But I had a really difficult time, dropping it off for several reasons.. It would be helpful to have more signs showing where to drop it off.
KRISTIN BYour representative in Red Lodge MT is really cool! Keep him!
Jesse UEasy to return the truck and friendly service.
DANIEL L