The U-Haul truck was clean in the cab and the box space, but not maintained in that the front tires were severely bald. The left front tire was bald on the inside half while the right front tire was bald on the outter half. The steering wheel was off to the left the entire drive. It was an alignment issue. The mechanics at the return location said I was very lucky I didn't experience a blowout on my drive, especially considering I drove through Snoqualmie Pass at night during a blizzard. I felt the slickness at that time. Some potholes were terrifying and I was afraid for my life. Furthermore, U-Haul hired me to do a transport job of the heaviest trailer load known to all employees. I transported the loaded trailer from Bozeman, MT to Chelan, WA through the mountains and passes. It was a very hard job of driving considering the alignment issue. I am now dealing with very sore shoulders in the days following. A bonus for my dedicated excellence in completing the job would be nice... Say another $225 to make the entire payout $1000. Otherwise, the job was a great opportunity for me to learn new things. Thanks.
AMANDA H
Barlow Auto
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rainier, WA 98576
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Staff at Barlow Auto in Rainier, WA were friendly and had moving blankets and trailer ready to go when I showed up a little early. Simple signature was all that was needed since all necessary documents were completed previously on the U-Haul app. They hooked up the trailer and confirmed all lights were working. I definitely recommend setting up a U-Haul account and app as all communication is text or e-mail. Overall it was a positive experience and the 5x8 trailer pulled great the entire 2600 mile trip.
RANDALL SMy whole U-Haul experience has been below horrible. I will not and would not ever recommend the U-Haul company to my worst enemy.
jessica lNo improvements needed and Kelly is 100% The best at customer service !
Daniel AThey helped me with the wiring on my truck to make everything work. Thanks again for all your help. I would recommend them to anyone needing Uhaul rental services.
Joh G