My pick-up was scheduled for 3:00 pm. No one was there. 3other people waiting, doors locked, lights off. I was charged $66 more than I was quoted with no good explanation. She said it would probably be refunded. I have no receipt yet. Worst experience with Uhaul ever.
Kenneth K
Devon Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Racine, WI 53404
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Honestly, the system was down when I arrived (not the locations fault) it took an hour to get through and checked in. Then I was given the wrong key. After using the truck for a couple hours and only driving 6 miles I was charged for 10. (I have photos of start and stop odometer readings)
Spencer AGreat customer service
MELISSA AGreat location. Easy process from beginning to end. Will definitely rent from this location again. Highly recommend
Juliann cHow communication would help between your different sites . Also maybe not over book trucks so that people don’t have to drive another hour and half to another location to pick up a truck . The only thing good about my experience was that TLC movers who came and helped my son move were amazing very friendly and very helpful. But U-Haul your company needs some serious help with communication.
TINA B