Truck was great, customer service was fantastic.
CHRISTOPHER B
Sugarloaf Convenience & VP Fuels
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Port Colborne, ON L3K2P8
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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The UHaul trailer I was given had a patch repair on the roof that was very inadequate. The repair had a hole in it that went completely through the roof of the trailer. I drove from Welland Ontario to Parksville British Columbia between November 14, 2024 to November 23, 2024. I travelled through snow and rain. I got to the storage facility and trailer drop off site in Parksville, BC to find the contents of the trailer saturated! Irreplaceable contents are ruined from water damage. This damage was witnessed by the staff at the facility where the trailer was returned. I immediately called the location where I rented the trailer from and was told to call customer service. No compassion or empathy for the experience. I asked why the equipment was not inspected before being rented and I was given the excuse that the last renter didn’t complain. I have multiple videos of the hole in the roof and the damage to my contents. Do not rent this trailer AV9372B Oklahoma plate 2002R7
HOPE B👍
DONALD GCould not attach the equipment. The ppl couldn’t help. Said they r not allowed to help. Uhual old. Rusty. Not fixed. Rented over I wk. want some rebate. No way they said. Faulty. Terrible. I used to go to Welland site. Had perfect service & uhual. These ppl totally inefficient. The door went up too & stuck. We had to get help. Plus took 15 min to fix tung. Not good. My partner hurt his hand trying to do all this. I’m disabled. I can’t rent ever again.
LESLIE HIt is a far location, but helped me in my time of need.
ALEXANDER S