Cargo van was not cleaned prior to my pickup. They also never made me aware that I needed to go to my text to take a picture of the tag etc. prior to leaving the property. Minimum and basic requirements.
Stephanie J
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ponte Vedra, FL 32081
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulOnly item that didn't meet expectations was the lock. The hasp was bent out of alignment and wasn't operable.
Sean MExcellent customer service
Julia FI reserved the truck and some moving equipment two weeks in advance online. When I arrived to pick up the truck and equipment I was told that the furniture dolly was not available. I was advised that sometimes the website lets you reserve equipment that they don't have. Brilliant! I had the app downloaded ahead of time so I could just pick up the truck and the equipment but the app was not working. So much for a painless pickup. The return was even better. The office was closed. Apparently when they take lunch they close the store. So after parking the truck and walking back to the office to return the key I had to walk back to the truck and use their frustrating app. This involved taking all kinds of pictures and uploading them. Note: The odometer is digital so when trying to take a picture with the phone the lapse in frame rate causes the odometer to not appear completely so you have to time it just right to get all of the numbers to show in the picture. The lady who worked there that day was very pleasant and helpful so I don't blame the store. The issues are corporate's fault and would probably be experience at any location. So I recommend the location but be prepared for problems and definitely be sure to confirm ahead of time that the equipment you "reserved" is actually there.
Matthew BThe staff are friendly and efficient. The truck was clean and well maintained. Will definitely be recommending this location to others.
Marcia W