Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of North Plano

12915 comentarios

2560 Kathryn Ln   Plano, TX 75025
(We are on the East bound service road of Highway 121 before Custer Rd)

(972) 396-0983

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(972) 396-0983

2560 Kathryn Ln
Plano, TX 75025
(We are on the East bound service road of Highway 121 before Custer Rd)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Alquiler de camiones

Alquileres locales para mudanzas de ida o en la ciudad en Plano, TX 75025

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Comentarios de clientes

Average Customer Rating

12915 comentarios

Let us know what you think.
Your valuable feedback will help us serve you better.

Escribir un comentario
Clasificación:
5.0

I felt very safe with the health precautions the facility had put in place. The process of picking up the trailer I rented was very quick and simple. The facility was very clean and organized, and had a large inventory of available trucks and trailers.

James M. 
Rating:
4.0

I thought I would get some help/discount with my reservation as my plans changed and was requesting for round trip price

GANESH N. 
Rating:
1.0

Employees were extremely unprofessional. Customer service was non existent both times we interacted with the front staff. Sign on front door stated they require masks upon entry. All three employees did not follow their rules or CDC guidelines. Would not recommend this location to others.

SERICA G. 
Rating:
2.0

The truck had less than an eighth of a tank of gas and was parked in the middle of 50 other trucks. Truly disappointing, as I am a long-standing customer

James O. 
Rating:
3.0

This location was clean and nice. Some of the personnel was in training and did not find some of my reservations online. Had to get another personnel member to help. No mask were worn by any of the staff which is not major but personnel that was helping me complained of allergies and sniffling. Again not a major deal breaker but for review necessary to point out.

DONALD H. 
Rating:
3.0

I was told that I would get additional credit for the truck being on empty rather than a quarter tank. My amount was not adjusted at all.

SYDNEY S. 
Rating:
1.0

It was my fourth or maybe fifth time to go to this place to rent a truck,but this time was completely different,the young girl at the counter it was extremely rude and unprofessional,also the truck was horrible,and the worst thing they charged me 10$ extera for fuel,which is absolutely unacceptable,because i fill up to the level when I picked up,however I'm gong to dispute the charge with my bank first thing in the morning,will never go back to this place

AMIR M. 
Rating:
5.0

Rita was knowledgeable, friendly, thorough, and accommodating. Van was pristine, operated perfectly and was pleasant to use. Returning said same was even better. Regret not knowing names of the young lady and gentleman prepping/checking in returning vehicles. Extremely smooth and easy. Wish all such experiences were like this. Will DEFINETLY come to y'all again when we need to. Thank you.

Kyle D. 
Rating:
3.0

I have received truck with check engine light and no dolly inside as I have requested. I have spent another 20 min to wait until my truck will be changed to a good one. The stuff was polite, looks like it was just operational mistake.

ARTEM B. 
Rating:
4.0

Person who returned my rental was very rude. Young man with curly hair. Woman who checked me in was very nice.

jim P. 
Rating:
1.0

I did everything online before my pick up scheduled at 9.30AM. I arrived at 9.18AM. I finished my transaction at 10.05AM. Then when I went to my truck, it was in the middle of 2 other trucks! So I had to go BACK inside which took another 15minutes. Then the "moving help" I purchased online with my reservation, was 2.5hrs LATE arriving at my location. By the time my move was over, it was PAST my reservation time by 45min!!! Terrible experience.

WALTER JOE JR F. 
Rating:
5.0

Ensure the photo required portal works

Demetra L. 
Rating:
4.0

There were a pallets of boxes in the customer service area. Not sure why they were there, but seem unsafe as you couldn't get in and out easily. On the other hand, customer service personnel were very friendly and efficient.

MARK A. 
Rating:
1.0

The red haired young man was extremely rude and unprofessional. He definitely needs customer service training. I also filled up the vehicle as gas was running out. The gauge did not register full and I informed the red haired young man. He stated he would put in notes but I was still charged $4.00. This is unacceptable. He is also the same person when I got my vehicle was rude and unprofessional. I would like the $4.00 credited.

Mike L. 
Rating:
3.0

Online service for self ceheckout was stuck at pendi g approval for too long. Had to go inside and stand in line to check in again which delayed the whole process

Srikanth R. 
Rating:
5.0

Helpful using

Sang H. 
Rating:
3.0

My reservation was made at a different site And confirmed to the site where I picked up and I was not aware. The pickup site and return site was very inconvenient and 22 miles from my residence.

MARK S. 
Rating:
4.0

The girl who served me was friendly and helpful. Although there were 2 instances where other staff walked in the shop to ask her a question. She was rude to them. One asked for where another staff member was she said “I don't know and I don't care.” Another staff member asked for advice and she responded with “I don't want to know about it.” That attitude will only breed a toxic environment. She acted like she owned the placed. Suggest customer serve training, She doesn't represent your culture. Anyhow the rest of the service and staff were great.

Kerry R. 
Rating:
5.0

Staff was awesome From Mrs. Rita and the guy that did the physical hook up to my vehicle. Worst part was the U-Haul rental agreements that now use the customers personal cell phone to help in the transactions. The process was eventually worked out but did seem to have been dreamed up by some corporate committee.

Stephen M. 
Rating:
5.0

Nothing

Dean V. 
Rating:
4.0

I suppose the online check-in process requires all the hoops one has to jump through (forms, questions, etc.) using a mobile phone, but in the end I still had to go inside and wait behind 4 customers to obtain a key to the vehicle. The point was lost on me, other than it saved your employees from having to enter that information for me. It was a frustrating experience, because I expected it to be smoother - I gained nothing in time nor expediency nor potential exposure to Covid-19.

Jon R. 
Rating:
3.0

check in was not smooth

Stuart M. 
Rating:
2.0

They never help at all

muwaffaq A. 
Rating:
5.0

Check-in was confirmed and quick. Charges and mileage credit were verified and attendant was prompt and cordial, very professional service here.

CLAY O. 
Rating:
4.0

Our customer rep was great. She explained the rate and was great.

HECTOR N. 
No reviews have been submitted for this location.

Back
To Top