When we got there you could not find the bldg # as no markings and no one was around. Finally someone from another area appeared and we told them what we were there for and he contacted the person who took another 15 minutes to show up. After I uploaded my license he did his information he needed and after telling us we didn't have the pads we ordered. He then went to get the key and was gone another 10 minutes because he said he couldn't find the key. We finally got the U-haul and dolly and just wanted to leave. That was the worst pick-up I have ever had and I have been renting from U-Haul for almost 40 years. This guy was a joke, sorry, and wasted our time. I didn't appreciate not knowing we would not be able to get the pads at that location either.
Kimberly Y
Gill And Sons
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
Alquileres One-Way and In-Town® en Phoenix, AZ 85043
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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You need to have things to help move big things. And if you don’t already have things to protect objects as well.
Wendie LI was there all of 10 minutes trying to return a truck with my boyfriend waiting in a car to drive me home. They literally came out and told us to drop the keys and get out as I was trying to step through the return process. Unnecessary and rude. I won't be back.
Randi TI just parked the truck and took pictures. I didn't speak to anyone and there was not anyone nearby.
Alexandria KThere is no door to knock on or bell to ring to get the attention of someone inside the home. No phone number provided to call. I had to wait till I saw someone.
Joshua P