Truck had no tie down straps as requested. There is also no clips to attach tie downs to. I bought a smaller tie downs to make adjustments, best to communicate this as it required two trips to Home Depot to make adjustments. Drive drive great other wise .
Marlene L
Indigo
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
Alquileres One-Way and In-Town® en Phoenix, AZ 85033
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haulturned the truck in at 1000 on a Sunday morning. Then received a call at 1600 that afternoon asking if I needed help returning the truck. Indigo never updated my records as returning the truck. The returned confirmation came the following day. I did not have a good feel when I dropped the truck off so I documented the drop with pictures.
Phil RExcelente customer service
Manuel GThe staff did not seem well-trained in customer service and were not prepared to have the equipment ready on time. I was scheduled to pick up the vehicle at 1:00 PM, but I did not receive it until 1:30 PM. When I finally received the vehicle, I also noticed that the air pressure in one of the front tires was low. Overall, the experience was disappointing and could have been handled much more efficiently.
Shamsher SThis location had me install the equipment my self, they did not perform the light check on the dolly, the dolly has a left brake light/tail light/brake light that did not work. Communication is not this locations strong suit either.
George M