So the truck wasn't quite on half full when I picked it up. I filled it up to where it was at.Angela E.
Moving Truck Rental in Phoenix, AZ at U-Haul Moving & Storage at I-17 and McDowell
Phoenix, AZ 85009
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Phoenix, AZ 85009
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I reserved a 10 X 10 unit 48 hours in advance with a verbal phone call from erica at the mcdowell and i17 location with a guarantee of availability along with a trailer rental and when i arrived with belongings in tow i was informed that the unit i reserved 48 hours prior was never VACANT AND THEY ARE AT 100% capacity. So i am infuriated that i wasted 2 and a half hours on my trailer rental to not get a storage unit that i have confirmation emails and verbal assurance was available but when i arrive be told my reservation was and is never a valid unit and have to use a different company for storage. And then get told by uhaul that a 10 by 10 unit is not priced at 109.95 but they charge 175.00 for that unit. Um, that my friends is false advertising. Your board in your office for pricing on units states 109.95 for a 10 X 10 unit along with your online advertising. So WHO IS LYING HERE???? I WILL BE SPEAKING WITH CORPORATE IN PERSON REGARDING THIS INCOMPETENT BLUNDER. I am severely disappointed with the PHOENIX UHAUL STORAGE FACILITIES. I HAVE NEVER ONCE HAD THIS MUCH DISCREPANCIES REGARDING A RESERVATION MADE AHEAD OF TIME FOR SERVICES FROM THIS COMPANY. ON TOP OF THAT ERICA AT I17 AND MCDOWELL LOCATION PROCEEDED TO CALL OUT ME AND MY WIFE AS LIERS REGARDING HER CALL ON JUNE 2ND 2021 REGARDING HER PHONE CALL TO CHECK FOR AVAILABILITY AT THE 2ND ST LOCATION AND VERBALLY STATING TO THE REPRESENTATIVE TO HOLD THE UNIT AND GAURANTEEING A 10 X 10 UNIT AT THAT LOCATION FOR ME N MY WIFE. SHE CLAIMS THAT NEVER OCCURED. THIS IS VERY SLY AND TRICKERY. AND I WILL BE REPORTING THIS TO THE MAIN CORPORATE OFFICE IN PERSON. PRICE GOUGING AND LYING ON AVAILABLE UNITS, NOT ONLY ILLEGAL BUT A DISTASTEFUL EXPERIENCE ALL IN ALL. TO BAD THEY DO NOT HAVE A 0 STAR BUTTON CAUSE THAT IS WHAT I WOULD RATE THIS EXPERIENCE.Stepehen H.
â€œWere the personnel helpful?â€ There was more than one that I interfaced with at your facility, and â€œpersonnelâ€ generally implies plural. You can ignore my take on the grammar in the question; the rental experience was outstanding in every way.Jimmy C.
The guy who helped me at the counter was really helpful and engaging especially since it was first thing in the morning on a Saturday! Good job.Daren M.
I have no idea what U-Haul location this survey is in reference to. If it's to the one on 2700 N. 3rd Street, then my experience was terrible. I had a pick up truck scheduled and when I went to pick it up, there was no vehicle there. I had to be on hold for U-Haul customer service for 20 mins before I could speak to someone to resolve this. Then it turned out that no pick up trucks were available close to me anymore, so I had to take a cargo van from the location on 2235 W. McDowell. That location was great! The customer service was phenomenal and everyone working at that location was hustling to get clients taken care of because it was a busy, hot Saturday and they were still courteous, efficient and knowledgeable.PATRICIA R.
This process was fast and with no hiccups. My information was on file the rep explained the extra packages I had available. There was no pressure, I was out the door with my truck in less than 15 minutes. Great job UHaul!JOHNNY M.
I had a horrible experience at 51st & Glendale ave Glendale, AZ This location was more than helpful, they were kind as well!LAURA O.
The employees at this location are top notch, friendly and made everything simple. Thank you!Frederick A.
Fix the steering on the unitTONIA D.
Service was great, fast and easy. Can't say any improvements were needed, although I'm sure there was something as nobody's perfect.Susan F.
Personnel more interested in their cell phone than work, very poor service,JANE O.
Very hard worker excellent customer service with a big smile?ðŸ¤—GREGORY G.
The truck I had reserved was missing, somehow, so I was instead given a truck someone had just returned. It was probably the worst truck I've ever rented: steering way out of alignment, hopeless gas guzzler, passenger side all scraped and scratched up, obviously not washed in a long time. Also, some of the the pictures in the app for initial condition looked old, when the truck was in better condition. Had to take it, though; no leeway in the schedule.Terry T.
Hi, I had a big problem with loading my equipment the right way. So the problem was that one of the guys at the U-Haul rental place told me to put most of the weight on the back of the trailer because he the tow hitch it's a little low but that became a big problem ...the trailer started to sway a lot ...I almost died like 3 times...I decided to pull over after almost a big Mayor accident..I went by your sticker 60%in front and 40% in back. The guy who did my order was not the guy who had the brilliant idea , it was the guy who handles the propane.other than that my rental was good.Jeffrey P.
Pay your workers more. Stop scheduling things that are unavailable. Unacceptable service.Javier C.
I was treated so terrible by the staff that was in there the day that I came . To the the point where I criedKRISHUNYA H.
This is a good store. All of the employees were really helpful and pleasant to deal with. Except the caucasian fellow with the slightly stretched earlobes and tattoos up and down his arms. He only seemed to want to help the other caucasian people out. He ignored me gave me wrong info and was rude. I got the picture fast, and the other lady got me together.LIONEL J.
There was a mix up when we arrived to p/u trailer. Caused about a :45 delay. Perhaps look into why that happened. Overall friendly and courteous service. I would love to be able to buy one of those trailers. It was a beast.WINSTON S.
Horrible customer serviceANDRE M.
Gentlemen at the desk was SO nice and easy to talk to. Impeccable customer service. Very organized and professional from beginning to end.Cecilia F.
The staff was very professional and everyone was kind and helpful.ANDRE M.
Zero complaints! Ian and the rest of the staff were nothing but helpful and accommodating. Highly recommend this location!ALEXANDER Z.
No issues, everything was clean and well labeled. Great return experienceJahaira V.
Terrible serviceJORGE P.