I dropped off the trailer Sunday night 09/20. The trailer was due back 09/21 by 1:00 PM. I was charged an after hours charge of $ 20.60. I have rented from U-Haul multiple times and have never been charged for an after hour drop off. I will not do business with this location again.
DOUGLAS M
Moody Storage Solutions
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Phenix City, AL 36870
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe self pick up was not easy and convenient. Location personnel, not friendly.
Jessica FHad to wait for someone to come to the office, when I did a reservation for 10AM, why would you leave the office knowing a Uhaul is scheduled to go out? The person whom assisted me, acted like he didn't even want to be there, like I was an inconvenience to him. When returning the truck, again nobody in office, no sign on the door and the door was locked, but your hours stated you was open. Not a very good experience at all. The truck AC didn't blow cold either.
JESSICA VThe manager was very courteous and helpful when turning in the truck. Drop off was too easy!
Sonya RI did not receive an appliance dolly but I was charged for it. I noted that when I picked up the vehicle. Also truck was not clean and smells.
KATRINA B