Post Road Tire staff were patient and amazing. Unlike the UHaul Customer Service and app.
Brian O
Post Road Tire and Auto
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Palmer, MA 01069
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulDave was great. Was running a bit late and he called to check in. Very helpful - smooth pickup.
Matthew MI was looking for a location closer to me
Daniel dThe owner of this pick-up location was verry helpfull fixing my mysteriousluy cancelled reservation with U Haul dispatch. When I was originally reserving the Auto Transport trailer at the Westfield U Haul location, I was asked what time I would like to schedule pick up. Knowing I had an 8:30 AM doctor's appointment, I stated any time after 10:00 -10:30 should work, since I cannot predict how long I'd be in the appointment. Original pick-up location was in West Springfield (10 minutes away). I got out of the appointment at 10:20, and drove to the (U Haul revised) pick-up location in Palmer (45 minutes away).. While enroute, I got a call from a U Haul rep saying I missed my scheduled 10:00 appointment (?), and told him I'm on my way, ETA 11:00. He said that's fine and would see me in a few minutes. When I arrived, he attempted to finalize the pick-up, only to find the "Regional Manager" had cancelled my reservation... It took 5 attempts, and over an hour to complete the new reservation due to the reservation software not completing the process, and dumping ALL of our entered information. The software kept indicating that my 2015 Ram 1500 was not a 'Valid tow Vehicle for the AT trailer. Towing capacity of 10,000 lbs for a total tow weight (vehicle and trailer) combined of 5500 lbs was verified on original booking,. This was VERY frustrating. U Haul NEEDS to update its reservation software system.. As mentioned earlier, the Owner of Post Road Tire and Auto was patient and wonderful fixing this confusing, and arbitrary U Haul software/pick-up time mess.
David PEasy turn in. Great place.
Joshua G