Everyone was very helpful. The representative helping me out added insurance without asking me if I wanted it. When she gave me the bill she just told me what I was being charged for which included the insurance. I didn't know it was an option. So I paid for something I didn't need. That was the only issue I had.Ron F.
Postal Annex Oceanside
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oceanside, CA 92056
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- 4.5 Average Customer Rating
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There was a discrepancy regarding the cost from the website reservation and the rep at the counter. In the end it worked out.Melissa B.
Postal annex did not give me final receipt , they over charged , charged for 50 mile , but i used only 11 milesAshak B.
Bed of truck had an old gas tank left in it. And a water bottle left in the cab. Worst part was being told I could not decline insurance coverage, and that it was mandatory to buy.Philip K.
The contract was a one way within San Diego County. The gas was reflected on contract as 1/4 but actual was 1/8. There was receipts and old contract inside the vehicle. The mileage given was not reasonable meaning you would need to factor in return to drop off point with refueling stop on this type of contract, not hit the customer with extra charge for going 7 miles over a given 54 miles per the contract. Which was determined by going straight from the rental center to the destination you were going to.Sidney B.