The truck we had requested was not available due to keys not being present. We were not informed of this until we had to call customer service. The 24/7 truck share was not as convenient as it sounded. I was frustrated because we made the reservation over a week ago.
Hannah B
All Blown Up Inflatable Rentals
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Newburgh, IN 47630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Be aware. You will be charged a mileage fee plus a $43 fuel charge even if you refill the truck. You must download the app in order to pick up the vehicle. Check in was cumbersome, asking for a selfie, double entry of license information, and figuring out how to unlock the manual lock. Once I returned the truck, I was surprised with $65 worth of surprise fees. The truck was advertised as $29.95. Ended up being charged $127.08.
Kara HMy experience with Uhaul was absolutely horrible. I will never rent from this location again, and make sure to never recommend it to anyone. First we went to pickup and discovered that the location is under construction so there is a huge detour that will take you completely out of the way. It was night time and it’s completely dark and hard to find the location. Also when we arrived the truck size we rented was not available. We had to wait on the phone for 2 hours just to speak with a representative to get another truck that was actually available. I could go on and on about how bad this experience was. Trust me it kept getting worse, but I don’t even have the energy to finish this review. NEVER AGAIN!
Eric Twas confused as to where to park truck, so left in front of office. (It was a holiday, and business was closed)
Lois TPoor cell phone coverage so it was tough to check in on mobile. Needed better directions where truck was. Needed better directions where lockbox was. Had a terrible time getting lock open. Took three of us 15 min to get it open. Also we ran late traveling there. That also caused issues with check in. Wish that was more apparent that it was a big deal to arrive late. We thought it was like a rental car and just an approximate arrival time
David S