Staff were very nice, friendly, and helpful, probably the best experience I've had for a U-Haul rentalKody L.
Moving Truck Rental in New Port Richey, FL at Sentry Mini Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en New Port Richey, FL 34652
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Clean, convenient location. Staff was awesome. Will use that location again, and recommend.Scott S.
I reserved the truck online and ordered a dolly. There wasn't one on the truck. i called them and was told they didn't have any accessories. Online also didn't give the option to refuse the insurance, but was able to once picking up the truck.Denise R.
This site was professionally operated, very clean, very helpful, and was fully stocked if supplies were needed. The employees were extremely helpful, as my original drop off location was an abandoned car lot which was chained closed and had no working phone number. Thank goodness for Sentry self storage!Shannon I.
The inside of the truck (loading area) was not the cleanest. But the cab was clean.Paul W.
I drove the truck 3miles each way,loaded furniture,locked the truck overnight. Did foot work at house,unloaded the truck,put $3:00 gas in on the way back,driving the other 3 miles. They charged me for both days of course,but also charged me $5.95 for gas. While it's only six dollars,I feel they cheated me as I only drove six miles and put $3.00 in the tank.thomas B.
The truck was on empty when i got it. We returned it the same way yet I was charged $58 that was taken off my card. $28 was for the gas they had to fill up and then $30 for a late fee. Why would I have a late fee if you are going to just take it off my card without my permission anyways. Customer service tried to help me. I sent a pick of the gas gauge with the gas light on as soon I got in the truck. I have had no response since to correct the problem. I called back and the lady was very rude. She then transferred me to nicer man but he told me I needed to reply to a contact you sent me but it was on a no reply email. I have not been happy with this service.simon C.
Very helpful, courteous staff.Peter B.
Everything was as expected. Well run operationDouglas S.
Pleasure to do business with them would not recommend any othersGary L.
The people working there are exceptionally polite and caring. Very anxious to help, I look forward to future rentals at this location.EVERETT P.
my experience with this location was great. However I booked originally with UHaul.com. The location I chose for pickup was not where .com sent me. The first location was a lockbox with one truck under a tree. After going home and calling I was sent to a 2nd location that I was told by the UHaul rep was a manned location. Again it was closed with a lock box that had no access. I drove to a loc that I knew would be open at 11am. Sentry mini storage. I would recommend them but would never use UHaul.com again! I wasted 3 hrs running around trying to get a truck while my helpers to load waited with nothing to do.Lisa O.
Everything went very well. The van we rented was very clean. The counter personell were very helpful and courteous.John P.
This location was great. However the over all experience with reservations and 24 pick up and return were pathetic and was a total let down. With all my military moves with U-Haul I have never been so let down and inconvenienced. Driving to 3 locations no phone help or chat working. U-Haul made a simple in-town move Into a circus act and made me look like a clown.David L.
Staff was very friendly and made sure I was comfortable driving the truck and asked me if I had any questions or concerns.Karen K.
Truck was dirty and had cigarette butts and ashes around the cab and inside the back of the truck. The middle seat belt did not work correctly and was unsafe. The back right rear tire was given to me and was dangerously low on air. I was given the keys and could not wait in line again as there were 5 people ahead of me after I received the truck. So i took the truck and had to spend time cleaning the cab and sweeping out the back. I also had to put air in the right rear tire. I was also charged for a dolly rental even the I did not use it. the secure tag was already missing when i was given the vehicle. The station rep would have noticed this if they took the time to show me the truck, inspect it and give me proper safety and operating instructions.Steven B.
They where pleasent people to deal with. Top notch.EARL L.
They were fast, friendly and efficient.Mark B.
Staff is amazing. Fast and friendly service. Will definitely rent from this location again.Gregory P.
Great location, amazing customer serviceJustin B.
Great staff. Fast and excellent service !GREG P.
Staff is excellent and friendly. Excellent service !!! : )GREG P.
Nothing, everyone was polite , courteous, professional, and efficient, sad to say that's gone now a days. everything was perfectFlorian W.
Excellent service and friendly staff. All are very helpful and appreciative of your business. Would definitely recommend to use.Robert J.
The staff is excellent and the service is always fast and friendly.GREG P.