This was not an issue with the location but with U-Haul. We had to drive almost 2 hours out of it way to get a truck due to an availability issue. Then to be charged for extra miles at the end was just terrible. Will not use U-Haul moving forward. We let representatives know about this but resolution was not provided.
Aimee W
William Wilson Auction
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New Harmony, IN 47631
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haulself serve
Darrin SThe Wilson Auction part of the move was stellar. Everyone went above and beyond to get me on the road and then checked back in. The U-Haul part of the move was trying (and I'm being kind, believe me). There is little to no cell service in New Harmony, and I didn't know that I had to have the app on my phone to access the rental truck or to turn it back in. Not everyone lives in urban areas with ample cell service. A little information ahead of time would have gone a long way. There should always be an option to interface with a human being. Do better.
TINA SThe drop off location was just blocks from my new house. It was so easy, the staff were very helpful. Thank you
CRISTIANA FThis was not the location I chose. A location further away was chosen for me, so I ended up going over my allotted miles. I ordered moving pads, a utility dolly, and an appliance dolly. All I got was the appliance dolly. William Wilson Auction House was great, they removed the things I didn't get from my order. Uhaul itself sucks.
EBEN B