Waited for over 45 minutes to get the truck I had reserved!
David H
Brads True Value
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Mount Vernon, MO 65712
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI made a reservation for this location, a week in advance. I was then told they would not have a truck available for me on the day of my reservation instead I was told to travel to a location 15 miles south in Aurora, Missouri. I received text confirmation sent by U-Haul telling me to pick up the unit at 8:30 AM. When I arrived at the described location, it was closed. Traveling back to the location in Mount Vernon the location where I was told a unit would not be available. I found exactly the unit I had reserved setting on the lot. I was able to rent the truck in question. But was told neither appliance dolly nor furniture pads I had reserved with my reservation were available. Instead, Brad‘s True Value rented me one of their own appliance dollies at five times the cost. This is the second identical experience I have had with Brad’s True Value.
Kelsey RThe unit rented smelt like a dog kennel in the box. It had to be washed out before I could use it. The inside of the truck smelled like a wet dog had dog hair all over stuff, spilt in cupholders and end floor. The overall truck was very disgusting. I have rented from this location several times this is the first time that I have experienced this with this location. They did not seem to care was supposed to return a call on Monday morning as I had returned on Sunday as of Thursday I have still yet to receive a call, but they sure charged me the full amount.
MICHAEL FNo one was at this location either but we seemed to have made it through with the online service and paid for
KATRENA WFriendly Fast service, explained everything in detail and got us on the road quickly. Even had a store cat to pet while waiting (which was extremely short time). Highly Recommend this buisness!
Andrea S