nothing everything went well
BRIAN W
Middlesex Auto Service And Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middletown, CT 06457
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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1) The sunshield holder was broken and sustained in the back with an old masking tape covered in dust . As soon I started driving and I moved the sunshield to view, the holder came off. 2) The truck was parked too close to the next truck and the passenger door could not be opened— no space. My passenger had to crawl through my door. In the back the truck was backed into a school bus and a tree, so I couldn’t examine the passenger side rear view. However, when I drove off and stopped at my next stop, I saw there an old scratch not marked with X. Not sure what to do now as I had no human contact with u-haul. 3. This whole no-contact thing was a mess. To start with, the app wouldn’t let me log in however many minutes I tried. I called customer service and When I finally was able to het in touch with the right person, it was almost 20 min later. Logging in and getting verified took another 20 minutes. I am not happy with my experience!
Dari JWindshield had something spilled all over it so I had to clean it up.
William BOur pickup time was 9:30 - no one was there until 10:15 so we had to keep informing the people to wait for us as we are running late. Then we had order 12 Furniture pads and they had none, so we also had to stop at Lowes to buy moving blankets. We got the truck with only 1/4 tank of gas which was not enough to even get us to where we were going (Cromwell to Milford) of course you got the U-Haul back with 1/2 tank of gas because it is hard to judge how much fuel this Trank will use. I do think we deserve some sort of credit.
Karen HDid not provide me with a receipt at time of checkout and when I received the email receipt, they over charged me on the number of days rented now I need to call them! If I don't receive a refund, it will be the last time I use uhaul
Daniel B