Second time using this location. First time computer system down and after half hour plus delay final got our trailer. Had to leave all our info written down on a scrap of paper, very uncomfortable with that. Second time here for pick up ... all pre registered...no one at sight location. After half hour found a young man over at C&W ... took him another half hour to figure out what to do. There were others waiting in line behind us to get a unit as well....not goog, not good at all.gail K.
Moving Truck Rental in Metropolis, IL at C&W Towing & Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Metropolis, IL 62960
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I liked the guys, and they were very accommodating!JUDY B.
Adds charges to rack up dirty moneyCHELSEA M.
If u rent on weekend make sure u get ur keycodes had to call and have them come get me key the gentleman was very helpful and prompt much appreciatedRhonda M.
The straps on the dolly was routed under the ratchet part and I could not pull the strap out. Was on phone with U haul and the guy was no damn hell at all. He wanted me to go an hour out of my way to get it. I was on hold with him more than once. In my opinion he didn't try to hard to help resolve my problem. I had to get 3 grown men to help me pull that strap outAmos T.
Thaw Gentle Man there was Amazing and welcomed me to the townMichael B.
The sales person there was very friendly and helpful.Mary G.
accommodating. Werent that helpful when it came to unloading trailer.Barbara W.
Great customer service! Thank youJose R.
Appliance dolly wasn't available at this site Still awaiting call from area manager to resolve the issue and to issue a credit and upload it to the credit card on fileFrancis W.
We were told by the staff that the truck was half full of fuel. There was a 40 gallon fuel tank on the truck. We filled it up before we left Metropolis. It took 30 gallons to fill it up. It was NOT half full. This discrepancy was addressed with the staff at the receiving end. They indicated they would address the issue with their colleagues at the pick up location. We paid for the fuel required to get it half full and it cost us $9.and change...at $4.36 or so per gallon.JOHN H.
Turned in after hours. I would recommend UHaul to anyone moving. This was a non stressful experience. Great truck. Thanks again.Jeffrey D.
Call and tell customer they have a balance owed instead of sending an email that I didn't see and then charge me a $30 late fee and take it off my card without notifying me.TONYA V.
I would like my account information reviewed. I dropped off the equipment in Utah instead of California as planned. Do I receive a credit adjustment for the amount of the bill? Please respond via email regarding this matter. Thank you. Patricia L.PATRICIA L.
I believe I was over charged..Debra K.
The gentleman at the drop off location was very friendly and helpful. He took photos to document the damage caused to the tailgate of the truck caused by the auto transport trailer not being connected properly.William A.
made reservations cape giradeau mo told them my s 10 had wide tires need the 6'5" trailer does your people even know there are different sizes what happen to adjustable ones any way HAD TO BACK 74 MILES TO GET THE RIGHT ONE WAIT 2 HRS CAUSE YOUR SITE WOULD NOT ACCEPT THE CARD I GAVE ON FIRST RES. GUY SAID THE GUY SAID SITE CRASHED SO AFTER WAITING WAITNG 2HRS THE GUY LET US HAVE IT. SO DRIVING BACK 74 MILES TO WHERE I NEEDED IT THE FINDER STARTED FLAPPING EASY TO NOT NOTICE CALLED OWNER JUST PLACED A STRAP ON IT DROVE BACK TO WV 664 MILES NO PROBLEMS PS!!!! FIRST RES. 120.00 AFTER 150 MILES OUT OF MY WAY NOW QUOTE 160.00 WTH IS THAT WHY CO. WENT AWAY FROM ADJUSTABLE ONE CHARDGE 160 BRING BACK ADJUSTABLERobert P.
Everything was just fine.Shamica J.
Staff is very friendly and helpful.Nancy W.
Nothing other than more parking, the gentleman behind the counter took excellent care of me was quick and professional even though uhauls software was not working properly he quickly found the issue and corrected it and got me on my wayJeff H.