Had to wait over an hour with my thirteen year old child. In a rough part of Memphis… definitely not a good experience was supposed to be a self pick up easy peasy. Turned into a hour and 30 min ordeal of bull… and the customer service was poor.
Matthew L
Crumpys Hot Wings
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Memphis, TN 38109
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Customer service is awful. They charge you for things that never happen. Have a 2 day rental and charge extra days. Watch your fuel hands they lie about where the hand is to make extra money. I've heard things about U-Haul but I didn't realize it was this bad
STEPHANIE WUse a bigger font for the code for the lock box
Kurt GMy Deposit was return
GRETA SThis location is not fit to rent Uhaul. The customer service is severely lacking. The franchisee is hostile and rude. She assisted from inside of her air conditioned vehicle while I was standing in the sun. I waited 40 minutes for her to arrive. There were boxes, and shoes in the cargo area. I had to have her remove them. Upon returning the truck, a homeless woman accused me of disposing of her items that the nice lady let's her keep in the truck. I was further inconvenienced by having to wait for the second dolly in my order.
Lateefah B