The mobile app pickup is more work than it should be. As a business owner, I wasted more time than I should have to. And the dolly that I paid for wasn't in the truck so ended up having to go inside and even though the woman was so nice, it shouldn't have taken that long. Arrived at 4, left at 4:40 with the truck. Not easy.Karen W.
Moving Truck Rental in Marion, OH at Lock It Up
(Distribuidor de U-Haul del vecindario)
Marion, OH 43302
(Rt 309 1 Block East Of Rt 23)
Services at this Location:
- Lun. - vie.: 10:30 a. m. - 4:30 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Marion, OH 43302
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Backup displays in all your trucksRobert H.
Nothing perfectJOHN A.
Location very accommodatingJonny R.
How can your customer service not return the uhaul! I had called threw actual place I rented from and it took me right to you guys for a 2nd time and they couldn't return it. More hassle then anythingAbbey M.
I had called a pick up about 10 miles from my house. I get there and they had my truck pick up in marion about 20 miles away. So I had a additional 40 miles on my bill. ($40). The lady was very helpful but she said to contact uhaul to see if I can get a refund for the mix up.JOE P.
You over charge for services. I had never rented using my phone and didn't realize the check in process was so involved. I had already deposited my key and contract so had no way of knowing the exact mileage when I rented. Should have been notified up front what was need at check in.Martha B.
The girl from Lock It Up was very nice and friendly.PEGGY K.
Customer service at Lock It Up Storage was absolutely wonderful. The lady that helped me was very explanatory and helpful. She checked back with me to make sure I was able to place my order online and gave me very clear/simple directions on how to use the online service. When I picked up and returned she reassured me of what I needed to do I was doing. I would recommend using Uhaul and Lock It Up Storage in Marion, Ohio bcz I have used both storage and Uhaul with them. Very clean location.DAWN T.
Provide better customer service skills and don't make a customer wait four hours to get a truckMatthew V.
But over charged by about 16.00MICHELLE M.
Cruise control on your trucks.Dan M.
The location was closed and I had to wait over 2 hours for a rep and it required a hour for him to do the paper work. The quoted cost was $222 and he charged me $242. I want a rebate. Call me at 740-726-2610 Don PhilipsDon P.
Have a bigger key slot... Thanks Herbhub B.
No issues at drop off, thank you for the good service at this end.Rusty W.
I picked up after hours and was told I would need a mobile device upon pick up. Assuming I would receive a call regarding where to get the key. Never told it would be in the visor of the truck. Found it after a long time searching. Mileage rate online stated $0.79 a mile. Final contract I received a day later charged $0.99 a mile.Kristi W.
Assist office with updated software. Poor person working there had to call to fix my reservation bcuz if software programkarolyn L.
IT WAS QUITE ADEQUATE.Charles B.
Very courteous and professional.Donald K.
Very helpful and informativeDEVIN G.
very helpful with our moveSHANNON B.
Location is somewhat hard to find. Office was clean but not inviting.RUTH W.
The lady there was very nice and helpful.NORA O.