I dropped the vehicle off a day earlier, and rental was never stocked in. Rec’d multiple calls & texts from u-haul about not returning the truck. All charges were subsequently fixed but it was a pain.
Keely W
Marsha Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Maple Grove, MN 55369
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulHave the manager call me there was several things wrong with this order, including but not limited to supplying a dozen blankets we paid for. Call me asap!
Kevin TI wanted to rent an applian e dolly and put it into my reservation. When I got to the location the gal I formed me they had a UTILITY dolly, but no application dolly as they were not a full-service location. It was a complete waste of time for me as we needed to move appliances and it forced me to make more stops to get the supplies I needed on a day that was stressful enough as it is.
angela HDustin was very helpful, however the pickup was delayed by almost 2 hours due to a rate change on my reservation. When I was presented with my paperwork, the rate was over triple what my original quote stated. When I mentioned this to Dustin, he tried to update it in the system to match my original quote, which then resulted in another increase. After trying several times to fix it and talking with his manager, he had to call the 800 number to get someone to fix the issue. After almost 2 hours, corporate was able to fix the issue and get my original price on the contract. All of this after having me drive almost 1 1/2 hours out of my way to get the trailer since they couldn't find a trailer for me to pick up with the truck I rented. U haul totally failed on this reservation. I will NOT use them in the future unless it is the only option available!!
Wayne WIt is at a gas station lady was busy helping other customers, really couldn't explain everything.
Dan H