This was the third time (out of the last three times) I have shown up at the arranged location and the truck I reserved was not available. Storquest was awesome, but I had to Uber out of my way 30 minutes, drive 30 minutes additional back to pick up this truck. It delayed the start to my move, cost me extra money and time. This will be the very last time anyone in my immediate family rents a U-Haul. I was not even offered a discount or reimbursement for my troubles. Uber, extra mileage, extra gas, extra time. U-Haul is not what it used to be. Too many unreliable (and frankly shady) locations now. Do better.
Stephanie L
StorQuest LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Manitou Springs, CO 80829
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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No one present to help with the check-in process even though I reserved the truck for a time that the location would be open. When I picked up the truck, it was missing materials that I ordered. I could not get in touch with anyone from the location to correct the error.
Brett GVery helpful and sweet.
DeAnn AI was overcharged on mileage as the distance from place to place was 20 miles and I was charged 40 - rip off .
Lisa WThe location was perfect….however the whole online experience with U-Haul.come to get the reservation retrieval and access for the lock box was horrific. U-Haul cost me an extra hour in movers because of your you incompetent system!! Shame on U-Haul!!! I only rented U-Haul because the location was a mile from my house….After my Thursday move, I will NEVER USE OR RECOMMEND U-HAUL….Penske truck rental - the only way to go!
Alisa Y