Clear precise information that is honored by the company. Was told since I was picking it up on 1/4 tank of gas, if I returned it with the same amount I would be reimbursed $10. But if less then no penalty. However I got charged $40 for gas. Was told that I could estimate additional mileage and if I used less then I would be refunded. That was also false. Looks like profits are gained on hoping customers believe what they say and don't follow up on their promises.
Caldin H.
Safe Mini Storage #5
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Madison, AL 35758
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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We were delayed 30 minutes before getting to location, so they were closed. Therefore, used online return. this was a disaster. I could not go forward on site all the way through without being sent back several times. Ended up calling a number I was giving by a uhaul customer support rep. and being sent to another location. The person at his location had us checked in and out of there in 5 minutes. People I talked to were great, but the online process needs work. My son said he had a similar situation when he rented a truck awhile back.
don G.N/A
Richard N.Ryan gave above and beyond customer services im actually going back again to this location due to his awesome caring welcoming and helpful customer services
Alan S.THE SERVICE WAS EXCELLENT. SHE WAS HELPFUL IN ALL ASPECTS OF THE PICKUP. THE LOCATION WAS CLEAN, LOOKED PROFESSIONAL AND EVERYTHING WENT SMOOTH,
donna S.