Their was no one there when we pulled up To get the keys. My daughter shook the doors and someone eventually came to the door. Doors were locked it appeared to be closed and sign on door said closed until 4:00pm. It was 11:00 am
Rebecca C
Olivers Liquidation Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Macon, GA 31211
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Charles SHorrible customer service on U-Haul’s behalf conditions of the truck was not up to standard and horrible customer service from travel team representatives
Denzel JI was too annoyed to see any positives. I had been totally inconvenienced and had to pay an additional $250 for the move because there was no truck on Friday evening. One employee even told me it was Friday and the first of the month; my response was why take reservations!!!!!!!!!
Keith LDear U-Haul Customer Service, I am writing regarding reservation #23028989 Toy Hauler - 16ft Flatbed Utility Trailer We reserved a toy hauler on April 4 for pickup on April 11 @11:30 The purpose of the rental was to pick up a vehicle in St. Simons Island However, when we arrived at the scheduled pickup location, we were informed by Daniel that no toy haulers were available due to one being stolen. We were then told the closest available toy hauler was in McDonough, Georgia. Because of this, we had to make last-minute arrangements for a family member to drive from the Atlanta/Macon Reservation #23920644 area to pick up a toy hauler and deliver it to our hotel in St Simon’s Island. This resulted in significant inconvenience, including approximately 5½ hours one way of additional travel time and the unexpected cost of a hotel stay due to the delay $108.82. Had we been notified in advance that the trailer would not be available, we could have made alternative arrangements and avoided these extra expenses and disruptions. I would appreciate your review of this situation and consideration of compensation for the additional costs incurred. Thank you for your time and attention. I look forward to your response. Sincerely,
maria r