The app was ridiculously hard to use. Wouldn't let me acknowledge that I was there for my truck. I eventually had to call customer service and even then it took another 20 minutes to finally get the keys to the truck. I will never rent another Uhaul unless it's from a place where there are employees on site to get it. It was an overall miserable experience using the app.
Robyn S
Advantage Auto Sales & Imports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loves Park, IL 61111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a lot of trouble getting it the truck due to the lock being frozen Andi had to be reassigned a new truck
Izzy A