When I first called the location to confirm drop-off, they were very helpful. He told me that if they were not busy, that he would sometimes leave early on Saturdays, but that I could call him on that number and he would meet me back up there. I tried multiple time to call the number (before my scheduled 4:00 pm drop-off) and he never did answer. No one was at the location and we were never given clear instructions on how to do the self-return. I had to call the 800 number and have someone walk me through the process, which resulted in the truck being returned AFTER 4:00, which cost us more money! So ultimately, the guy lied to me and I had to pay more due to his poor business tactics!
Wendi J
Triad Carports
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lexington, NC 27292
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 2.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulFriendly and easy rental. Was able to return after hours and complete the rental in the App.
Daniel FI made the reservation for 9am. Showed up at 9:05. Nobody at the location. Had to call U-Haul to get the contract emailed to me. The trailer brakes were horrendous. Only the brakes on the right side worked, which would try to twist the truck/trailer combo under breaking. This was quite dangerous. The sure brake system would stick on after coming to a stop. Stuck so hard that many times my rear wheels were spinning before it would release. While towing and not trying to brake, the trailer was excellent to tow.
Colin SThe business was closed.
JEFFREY FTried calling this location for 2days…no answer and voicemail is full. Showed up at 8am to pick up trailer…they were a no show and still no answer on phone. Finally at 9:30 I called the 800 number, customer service allowed me to just take the trailer!!!!😖… If I knew that was possible I could of left North Carolina the night before and saved a $180 hotel BILL… Very poor communication and I believe the pickup location is no longer in business or something weird is going on.. Very frustrating!!!
BILLY B