The process is difficult the app directs you to one location then you have to go to another to get the truck. The truck was backed up over a hill so I wasn't able to look in the back when I got home there was nothing that I was charged for in the back. No dolly no pads nothing the truck was empty. The drop off was equally as confusing no clear place to drop key also we went to the location we picked up because it wasn't explained that we had to drop off at the other location. Overall I will never use this location again thats if I even use U-Haul again.
Kimberly B
Rainbow Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lexington, KY 40505
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Best service had a flat tire took care of me I will definitely come back if need to!!! Definitely recommend!!!
VICTORIA WGreat costumer service. There was no charge for an unforeseen extra day()
Sylvia VHard to find, but the staff was good
JOHN BUnfortunately the location didn't have the dolly or furniture pads I ordered. Also, the day before the move I got a call from Uhaul that the original location I had asked to pick the truck up from was moving to this new location further from my house. The truck was in great condition, just some icky cup holders but I was able to clean them before driving. The instructions for finding the key to the truck were helpful and clear.
Christina D