The $50 dollar guarantee is Trash. This is NOT the original store where I placed my order. The trailer that I rented online said that it would be available or I would get $50 dollars. It Wasn't. I asked for the guarantee, and was told that someone would get back to me on Monday. It is now Wednesday and nobody has contacted me. When returning the rental, I wasn't able to use your app because verification kept sending me multiple text messages with different verification numbers. I ended returning the rental from the website.Ana Sophia D.
Moving Truck Rental in Laredo, TX at Las Minas Self Storage
(Distribuidor de U-Haul del vecindario)
Laredo, TX 78045
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Laredo, TX 78045
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Nothing person took my concerns and check in was fast and easy.LYNDON A.
You offered me one month free storage space so I chose this location to return the equipment based on the fact that they had a self storage facility, except I was told it wasn't a UHaul facility so they would not honor that offer. This was not apparent from the web site. Web searches did not identify any such facility in Laredo. Felt like false advertising to me.Geoffrey G.
The brakes on the uhaul needs fixingChad B.
Have someone help hook the trailer up have the lights and tires working. Have a pigtail availableRay D.
Customer service is greatTODDM C.
Text the gate code to secure the vehicle inside of the gate after hrsmargarito A.
Nothing very friendly serviceROSALINDA M.
Excelente servicioCesar L.
Very helpful staff and it shows they really care.Jose G.
Clean and sanitize the vehicle.ROMAN P.
The staff were friendly and professional. The reason for the low score is that there was no one to assist with picking up trailer. There was another trailer parked in front of the one that I was getting, I had to literally manhandle the trailer I wanted to get it pulled out far enough to be able to hook it up. There either needs to be a tool available to move the trailer to a location where it can be hooked up, or they need to park the trailers back to back so that a person can back right into the trailer to hook it up.Bartie B.
Clerk was very nice and helpful.Rumaldo P.
I arrived before the posted closing time and no one was there. They had left early. This put me behind a day on my move. When I spoke to the dispatcher for UHaul I was informed that this was common. I would not rent from this location. Terrible way to run a business. Also the area manager never called me despite a request being put in. I will not rent from Uhaul again. Disappointing.Burton S.
The business hours are listed for Sunday from 10 am to 4 pm yet they close the office at 2:00 pm. I didn't get an itemized receipt and I was charged for gas even though I filled the tank up to where I was told. I requested to speak to a representative but nobody called me back. It was average customer service and experience. The truck needs maintenance work.Leonardo R.
I would not recommend U-HAUL period. Worst experience in my life when it came down to availability, dependability, and integrity of the company as a whole. Guarantee is a fraud. No money back even if it is U-Haul's fault for not having the truck available when You reserved it.JOSE M.
We did not receive the furniture pads we requested and paid for.pedro P.
you need to put brakes on all your trailersMARIA G.
Actually have a clean truck that doesn't smell disgusting, and have trash and garbage on the inside. Also one that isn't starting to fall apart, the door didn't seal properly, AC hardly works, can't see due to horrible headlights, 2 quarts low on oil. Pretty sad I paid about $1500 to get a truck as bad as this one...Johnny K.
Poor customer service....Juan C.
Next time have the employees take pictures of the trailer or truck before the customers drive off so there's no false accusations on damage when the truck or trailer is returned at the destination. My experience with UHAUL was terrible overall. I had a reservation which didn't happen on UHAULS end since the customer never turned in the truck. I was promised a discount by the UHAUL representative and didn't receive it. Bad customer service overall.Jose R.
I was charged an undisclosed fee for dropping off after hours. I dropped it of early and they charged me $20. If I would have known I would have kept it longer. I was only getting it back ASAP in case it was needed.RAMIRO H.
The girl at the front didn't take her time to check the truck with me . As a result the truck on the back door has a combination key, we spent 2 hours talking to the 1 800 number and the solution was look for something to break it we authorized you. What kind of solution is that I spent too much time trying to break the lock and lost a whole day of my uhaul rentSTEPHANIE R.
Uhaul was dirty in back had yo sweep since I was moving mattresses they always tell me give it back clean just FYINancy G.
muy buen servicioARGELIO A.