Customer service was great. Very friendly and helpful.
David L.
Lansing Lumber Farm & Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lansing, KS 66043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was outrageously charged for a DOGSHIT piece of equipment. Be better U-Haul
Johnny N.It took me 2 1/2 hours to check out. Be expeditious!
Gary W.Working with U-Haul was horrible: 1. I upgraded from a 15' foot truck to a 26' truck and subsequently my pickup location was changed to a location 45 minutes from my house. I can understand, but the arrogance of the U-Haul employee who told me..."It's no big deal." 2. When I picked up the truck and auto transport, I was told they had no dolly or pads (which were in my agreement) and that I would have to drive to another location to get the accessories. When I asked if the other location can deliver them to this location, I was matter-of-factly told NO! 3. I went to another location to pick up the dolly and pads and they were not happy as I already paid Lansing Lumber. When the new location opened up the truck, the trailer was filthy...they ended up sweeping it out. 4. All through this process, I was told that if I turned in the truck early that I would get a partial refund. I busted my ass and drove 2000 miles in 2.5 days, turned in the truck two days early, and was told NO REFUNDS for early turn in. U-Haul does not even know how to spell customer service.
Robert R.Young lady needs more training, she overcharged me, when I told her it was a bit much she said it was right. Tarron at Uhaul told me I was overcharged and I will get a refund. I pray her manager can help return the funds.
Holly D.