Again, locations were fine. Uhaul App and help line are major issues.Zachary B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lanett, AL 36863
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Easy drop off. Convenient easy access.Tony S.
The location was great! But Uhaul charged me two times. I did not get a receipt explaining why I was changed the second time.Janice B.
The clerk was not really patient and didn't know how to check out the truck. Stated I needed to use my phone but could not help me along with that, needed to call the 800 number. Got it all done, finally.Geary B.
I arrived 30 minutes early to complete any pre check in requirements; was told I would need to wait 30 minutes. Waited 30 minutes and tried again only to find out the truck was not returned by the previous owner. Check out took 40 minutes after having to enter and re-enter the same information. The reservation went from an $85 rental to a $208 rental. The truck itself shook as if something was wrong after I left the store. I had to pull over and check to be sure nothing was wrong. The representative at the Big Cat was very helpful and had great customer service. However, I'm extremely disappointed with the complete experience.Tywanda G.