I think they need to train her their employees better cuz nobody said that we had to refill the gas I was not notified of that $117 that's ridiculous when I literally went between 5 miles to my new apartment would not recommend better orMichelle R.
Moving Truck Rental in Kent, OH at U-Haul of Kent-Stow
Kent, OH 44240
(Sr 59 W Of Ksu)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kent, OH 44240
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The front of the truck could've been cleaner. The seatbelt alarm was going off the whole time even thought both belts were in. The driver side door alarm was also altering no matter how hard I slammed the door shut. I choose to use the online option of signing in because I thought that meant I wouldn't have to come into the store. Other than that everything was ok.Mykenzie A.
The entire rental and return process was quick and easy. Staff was friendly and professional.Richard D.
We have no complaints.Alan M.
Great! Very satisfied with everything.WARRICK L.
I cannot think of anything currently.Carmen G.
Didn't realize there was a preferred entrance to the lot for when you returned the rental. Happen to see it on my way out. Would have been nice to point out at the time of rental. Otherwise, very good experience. Dillon was polite and very helpful with hook up and drop off of the trailer.Timothy B.
Very friendly , my truck was running and warm and ready to go. My return was as easy as 123 and I will use this location again.Inverness G.
Friendly and helpful staff. I rented a cargo van that was very new. A pleasure to drive.DANIEL J.
We were extremely pleased with our service They were awesome and very helpfulDebbie C.
UHaul doesn't care about your privacy. We have been contacted 3 times about a rental we didn't make. Our address and phone number are attached to someone else's rental. Who knows who is being given our info. Do not rent from them, they won't protect your data!Raymond E.
The entire rental process was very easy from start to finish.Eric B.
Excellent customer service for pickup and dropoff!tom M.
We have had excellent experiences at this location. Everyone has been so helpful-going out of their way to help us. Friendly, patient, but efficient. Definitely recommend this location.Daniel H.
I only rent from this uhaul because customer service is so high. Chad V the manager goes out of his way to make sure everything is ready, clean, & seamless experience. I personally drive out of the way just for this locationAnthony Y.
The Kent-Stow location always goes above and beyond. They are friendly and communicate well. They always are able to meet my needs.James G.
Great customer service at this locationMARK K.
For 3 days I was unable to use the truck because the battery was dead and I had to wait for a mechanic friend to come jump the truck - The light in the back of the truck was out and I was limited to daylight hours to be able to load and unload the truck - This truck clearly was not properly maintained and inspected before being rented out to me and I expect compensation for itsamantha L.
The first words spoken to me when I dropped off the truck was, "Where am I supposed to put this (truck)?!" Not, "Did you have any issues?" Or "Let's get you checked out." Agent wouldn't take the keys when I tried to hand them to him. He just walked by me. I had to ask him to take the keys. My experience in Streetsboro was excellent---very friendly and professional. I got the exact opposite in Kent. I won't use that location again, nor will I recommend it.Cher H.
Just Maintain the current level of service. Thankskevin A.
I do not remember his name, but the gentleman who got my rental was very kind, helpful and informative. I checked in on 12/31 around 3p (hopefully that narrows it down). Thank you to him!Janessa S.
Create more space in order to get trucks out of the parking lotMelissa C.
Called 30 minutes before close on a Sunday needed a trailer. Robert (I think was his name) was friendly and helpful. When I returned the trailer the next day, I went inside and he was helping a new employee work with another customer, teaching and explaining the steps very patiently. I was impressed. When he saw me he remembered me and asked if the trailer worked to move my â€œvolleyball equipmentâ€, not just t the usual, â€œdid everything work ok?.â€ Not sure if he was the owner, manager, supervisor or employee, but he took ownership of the job he was doing and made me feel like he appreciated my business. Trailer was fine. The chains on the back were a little rusty and I would recommend gloves if you rent if you don't have access to water to wash after loading and unloading. Overall excellent experience.MARLENE K.
I rented a trailer for the first time and the staff were so helpful.Beth B.
Excellent location. Excellent customer support. By far my favorite U-Haul location.James G.