No one was there to help me hook up the trailer, I'm 80 years old and couldn't lift the trailer, took me and my wife 2 hrs ,had to get a jack,also No one was at the drop-off location either and no one would answer the phone #I was given. Very disappointed at the whole experience 😕
JIM C
LS Randhawa Trucking Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Indianapolis, IN 46234
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulNo one was there. When I called, the guy had already left the location, even though I had the pick up scheduled. We tried to do it over the phone, but he tried to charge me about $20 more that what my contract was showing. When I fought it, he threatened to hang up in one minute because they close in one minute. I reminded him that this call is recorded and this is not the standard of customer service acceptable by uhaul. Only then he acted better and all of the sudden my bill was $20 lower, as it was showing on my end.
Mahmoud AWould have preferred to pick it up from an actual person at the location, but we made it work over the phone
Jeffrey II had to go to 2 different locations and spent over an hour dealing with customer support even though i reserved it 2 weeks in advance
Caleb SNo one there but easy to drop off equipment!
Tod U