The uhaul had no oil in it and the motor started knocking. I could not finish moving and when I tried calling to explain my girlfriend had a seizure and I could not return the truck on time, the customer service representative said they could just report it stolen. I will not be using uhaul again, unless I get my money back.
JOSEPH H.- Indiana IN
- Indianapolis
- 46202
Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage of Downtown Indianapolis
1430 N Illinois St
Indianapolis,
IN
46202
(Between 13th and 14th st)
(Between 13th and 14th st)
Services at this Location:
Contáctanos
1430 N Illinois StIndianapolis, IN 46202
(Between 13th and 14th st)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Alquileres locales para mudanzas de ida o en la ciudad en Indianapolis, IN 46202
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
I was not informed that there was no vehicle at this location. I got a ride all the way downtown
Gregory B.- Rating:
- 5.0
I need a receipt
MAVIS W.- Rating:
- 5.0
Excellent customer service. Great experience.
SETH F.- Rating:
- 5.0
Melissa the manager was very knowlegable and helpful with both the truck and the storage unit. Very impressed by her.
JAMES K.- Rating:
- 3.0
Tire pressure light was on. I tried to take it back to uhaul, but they said it was fine. Didn't like driving across the country with a warning light on the whole time.
Michael B.- Rating:
- 3.0
The worst part about this experience was the website, the app, the reservation being changed without my knowledge at the English store due to store hours and confusing 24/7 option or not. I scheduled pickup for 730am and received confirmation of such. Then the day before the time changed to 9am and I was told they were not open until then. So I panicked and had to cancel and reserve another site much further away. Then the app didn't work properly. I was so frustrated that I was late that I was unkind to your desk person. I'm hoping we can find another service that works well with in-town truck rental for picking up and delivery food for a minimum of 2 hours every Thursday.
EVE K.- Rating:
- 5.0
The lady was beyond helpful!
RAHEL B.- Rating:
- 5.0
Melissa was great
Fernando F.- Rating:
- 5.0
Nothing! Great customer service.
Nancy S.- Rating:
- 5.0
Maybe provide a pamphlet on how to adjust the mirrors and use the other controls in the car. Would allow people not as intuitive to drive more safely
BRENNAN P.- Rating:
- 5.0
Melissa was so supportive and helpful. She helped me through the whole process and provide specific phone numbers to call if I ran into problem! A class act!
ESTEL S.- Rating:
- 5.0
Nathan and Kara were Great! Nathan provided great customer service for my check in he was kind and informative. and Kara provided Great customer service for the return she was kind and informative as well. Please acknowledge them for their Great customer Service. Thanks again!
Arneta B.- Rating:
- 5.0
Melissa is always very helpful.
DEREK R.- Rating:
- 5.0
Melissa is always very helpful.
DEREK R.- Rating:
- 5.0
The two women who work here( didn't catch their names) were so friendly and efficient. I couldn't believe how quick and smooth the whole process went. I've been to other uhauls for truck rental and was by far the best! Thanks so much for a great experience, would definitely recommend!
MARIA G.- Rating:
- 5.0
Great experience! Awesome location!
THERESA M.- Rating:
- 5.0
Nothing because everything it's parfaits
Guernide G.- Rating:
- 5.0
GM at this location was customer friendly ....
MARK E.- Rating:
- 3.0
The 2 young ladies provided excellent customer service (Melissa & her employee).
DEBORAH T.- Rating:
- 5.0
Amanda, the person who checked me in was friendly and efficient. The new mobile app to check fuel and mileage is great.
PATRICIA W.- Rating:
- 5.0
Our experience was great at the Uhaul location downtown Indianapolis. The owner was really nice and made the entire process very easy!
Hunter D.- Rating:
- 5.0
Manager, I think she is, at the location I rented from is wonderful.
Feliciano T.- Rating:
- 4.0
Professional, courteous, and clean!
EVELYN B.- Rating:
- 3.0
When I made the reservation, I requested to be called for any updates or questions. But when I went to pick it up, my reservation had been cancelled because I didn't answer any of the texts since i didn't think it was necessary. They were helpful in restoring the reservation but the hassle was unnecessary. One of the side mirrors also was stuck. It caused one dangerous situation on the road and when I got to the other location, they said it was problematic.
MITCHELL B.