There was no one at the facility but I was able to reach the individual by phone and all issues were resolved.
Deborah B
U Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Huntsville, TX 77320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
It started with a call to change the location site, 30 min prior to our appointment in received another call that the employee called in sick and I was going to have to help myself. Once I arrived at the site, I called number provided and was given a code to allow myself into the lot. Hooked up trailer myself, checked lights myself, looked at tires myself ( back passenger side tire tread was limited with 1,400 miles to travel i was a bit nervous. I was advised to snap and send a picture of the hook up to the phone number and let myself back out of the site. CUSTOMER SERVICE, what customer service? I understand people call in sick, however this was move out weekend in a college town of Huntsville Texas not a small town. No discount was offered, I did everything myself besides sending a picture of my license, license plate on truck and 2 contact numbers. Terrible
REBECCA BBrant was terrific help and ensured my trailer was properly connected before I departed. Very happy
Thomas EGate code available on UHaul app and/or in email. My pickup was delayed due to no access to site.
Nathan MThe whole thing was a disaster of lousy customer service and overpricing.
ZEARL H