Great customer service! I’ll definitely come back if I need to rent another trailer!
Dimas G
AP Food Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Houston, TX 77078
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe people there are great. Service was great. They are still building their business. When it is complete, they will easily rate above average to excellent.
Aaron PVery unsafe environment and terrible customer service. The employees were not helpful at all, and communication was extremely difficult. The manager I spoke with over the phone was rude and dishonest. He checked my truck in and out in less than 10 minutes, then told me the truck was out of service. Despite the truck being unusable, he refused to issue a refund. On top of that, the app showed a charge of $62, but my card was charged $72. After telling me the truck was out of order, he made no effort to help me find another truck or explain what my options were. Instead, he simply told me to call customer service. When I called customer service, they informed me that the manager should have handled the refund himself. This was one of the worst customer service experiences I’ve ever had. I will never book with this company again. If you’re looking for good customer service, look elsewhere.
Cassandra D