Bill correctly. I used and entered the correct fuel amounts, took pictures as instructed. and you billed for not bringing back full. I brought it back at the level that I got it. Then I got another charge. I am disputing it becuase I have called and emailed and NO ONE is getting back to me. Very frustrating.Arturo R.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage of Westwood
Houston, TX 77036
(Beechnut st Across from Best Buy)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Houston, TX 77036
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All I saw was good.FNU F.
The young man was very pleasant and professionalQUENCY W.
The Vehicle is too old. It seems it needs a Tune Up, Oil Change or maybe something is going on with the Transmission, because it kept pulling !!!!SHALANDRA R.
The best , thxYAUDEL P.
Just picked up an appliance dolly. Excellent and clean place.They had to correct a mistake from the previous location (Mikes Drive Thru) , which is not a good place with unpleasant service.Wouter B.
No comments right now.JOSEPH E.
Side mirror was loose and truck window were dirty. No fluid to clean windows. Dangerous to drive with a loose side Mirrow.Shirley A.
Torrey was Awesome! She gave great customer service.JAMET WELETTA M.
The GM was amazing and very accommodating, I would go there again if I needed to move.Kendra D.
Toy was so kind and helpful to us. I would highly recommend her to rent from. But as for the U-haul dealer around the corner located on Belt Way 8 at Airport. I think Stephen is the manager but he was at a meeting and there was an African Female middle aged behind the desk that was so rude to me and actually was the reason I walked out and went to the Gessner Location to Toy and rent. I will never go back to the Belt Way location again and will NOT recommend that location for sure, She was just horrible and I really don't think she wants a job so maybe you can help her find another one just not there. She is only hurting your business. God Bless and take care.James H.
Personnel did not know how to use equipment. Reservation was made as an â€œin townâ€ when it was a one way out of state. When a coworker needed assistance, and her colleague was in the bathroom, she shouted â€œwhat's taking so long? Are you touching yourself in there?â€ At which point the person behind me in line decided he did not want to stay and left the line and drive away. Presumably to another uhaul location. I don't blame him.RACHEL M.
I was charge for damage belt on the trailer and one of them was already damaged and I got change for both.fredy B.
A lot of aspect were good to go until I actually got to the store. I had my picture taken like Im some jail house bird, like wtf!!? Where do they do that at? I had submitted my documents through the touchless check in, so was that necessary? No. Even then, I would've still given an excellent rating but right before the photo scenario, I was basically forced to sign a document, that I had to get that damage collision waiver or otherwise was not getting that van because apparently (based on what your employee said which sounded like bullshit forced upsell) your van was worth x amount of money, was so quote and quote new and because it had less than so many miles. Im a damage appraiser and from inspection standpoint, your so quote and quote new van needs lots of work already. Front and rear chrome bumpers were ding; chrome is not repairable around this parts so that's a start. Huge ding on the right rear cargo door, driver door and right qtr panel and right front door.LAZARO MIKE M.
Very good.Marisol V.
Service to get the truck was extremely slow. The worker was not properly trained. Also, we barely drove a couple miles and they charged us for gas.Monica V.
Next time when a person is new and they don't really know what they are doing when they return the truck back the same day but it was closing time but they return it two hours later and they phone dies so they can't call or fill out the returning the truck back app they were supposed to check the cameras to see what time they return the truck back. But instead they charged me for another day whenever they open the next day and said that's when i return the truck. I don't think that's fair at all. So they kept my money 100$ and just wanted to give me 4$ back. How when i returned the truck back the same day. Two hours later. When i try to tell them what happened they took another 7$ off my card saying that they will put it back on my card so i was like what's the reason if yall taking it off in the first place. Couldn't even answer my question. So if they be a next time for me out would be cash this time not my card. Thanks for everything UhaulPRECIOUS A.
Staff was professional and I was taken care of quickly and to my satisfaction. Job Well Done!Phil P.
I have used U-Haul many times, and this is by far the worst location and wars maintain truck ever. If it wasn't such a hassle to get the truck during the pick up process I would have returned it immediately due to my overall safety concerns. Had I've been driving out of town or further it would not have been acceptableBarrett L.
Very smooth transaction.CHRISTOPHER B M.
I strongly recommend this Uhaul Location to all my friends, I always rent truck from this location since 2010 and so far always got best customer services all the time, All staff are very helpful and Equipments are always clean, this time they also give you disinfected wipes with key for our peace of mind , Thank you Corporate for always keeping good staff at this location, This time I missed Manager Leonerd but new manager also took good care while we rent truck, Thank you all team member of Uhaul teamDARSHAK T.
Excellent customer serviceMark S.
Great service from Amber!Dennis V.
Your sell man is rude.CHRISTIAN C.
Great and fast service.Lucius S.