The gentleman in the office was pleasant, friendly and very helpful.
Lee S
W 18th Street Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Houston, TX 77008
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulNothing! Gentleman that helped us was very friendly and efficient.
David OFast and professional
Milton GThe self service pick up was a nightmare an took over 40 minutes to complete. The app did not work properly and would not allow me to take my photo, ("not enough memory on your device), despite clearing cache, uninstalling multiple apps, cleaning the device's junk files, and more, to no avail., The website left me in a loop multiple times and crashed twice during the self check in process. The key box was not user-friendly either. Unnecessary added stress on moving day was not what I signed up for.
Stephanie CEither hire people to check out trucks or fix the broken automated system. I couldn’t upload photos. This wasn’t my phone or reception, it was the Uhaul application and automated process. This took 30-40mins to pick up the truck and another 20mins to drop it off because of the automated system not being user friendly. In the end it doesn’t save time or money for the company or end user if you still have to call customer service in order to have a human employee resolve issues, it just makes for a poor user experience. Frustrating that you think software can replace people in customer service roles. Far from the truth and I think you’re aware of that, but someone making decisions doesn’t care because it “adds value” in some metric of theirs which is reflected through cost cuts and increases their bonus or quarterly profits at the expense of workers and customers. Do better.
BRIAN B