The service was great.
Lolo A
Big Bee Foodmart And Convenience
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hamilton, ON L8L2C8
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Worst experience ever
Abhishek uWhen i entered the truck a warning light came on stating that front driver side tire was "low & add air". I went back into the store and the clerk told me that it was not an issue and not to worry about it. Well let me tell you that it was NOT OK. I was heading home and the front driver side tire blew up. I had to pull over to the shoulder of the road where I sat for 90 minutes waiting for a technician to show up. When I finally got back to the store their response was "DEAL WITH U-HAUL". This store put my life in danger by allowing me to drive this truck, I am lucky that I was not on a major hi-way. The store offered no sympathy. I was angry, shaken up and cold as the truck was near empty and i did not want to run out of gas. The entire situation could have been avoided if they had only fixed the tire before renting it out. Very disappointed in the service. The only person who helped was Noah at customer service who I spoke to when I got home. And within minutes of returning the truck I was sent an invoice. Just another slap in the face.
Susan LVery good
JENNIFER OReserved my vehicle through the U-Haul website along with a furniture dolly on Dec. 28th and was directed to come to this convenience store to pickup my 15ft truck. A couple hours later, got an email from U-Haul advising to contact customer service regarding changes to my reservation. When I contacted them, was advised by rep that there’s no furniture dolly’s anywhere in Hamilton at this time and that I would have better luck if I were to go to the actual U-Haul location at 2275 Barton St. E(Hamilton) in person and ask for a dolly there as they have all types. Rep stated he would give me additional mileage to compensate me as this was a one-way trip. Picked up my truck on Dec. 29th and drove 11km to U-Haul store at other end of hamilton. When I arrived, spoke to rep and told them I was told to come to this location to pickup my furniture dolly I rented as part of my contract. Rep explained to me that there’s no future dolly’s anywhere in Hamilton and that reservation agents should have called to confirm dolly at that location before sending me over or atleast removed the furniture dolly charge off my reservation. I saw two furniture dolly’s sitting in the open near the entrance and asked how come there’s two dolly’s there and I’m being told there’s none available, was told they’re there for purchase only. Rep advise me that he can give me the other U-Haul address up on the mountain and I could try there to see if there’s any returns there and I told him that its not my job to do corporates job to ensure the customer gets the service they’re paying for. As I was on a time limit, I told store rep I would just buy the damn dolly outright but I want to be compensated for the major inconvenience by having the full cost of the dolly($35) given as a credit/refund to my final bill and extra mileage. Rep called someone from the “one-way department” and advised of the situation. As the rep was on the phone, I walked away from the counter in frustration and upon returning, was advised by the rep that I was approved to received the extra mileage and a refund upon returning my truck at the final destination in Brampton. I asked if there’s any notes on my account indicating this verbal agreement and was told there is. Left the store with receipt of purchase for furniture dolly.
Daryl R