This is our first time renting from with an automated system. What a ridiculously horrible experience!! This process is long and arduous; is NOT streamlined and does NOT save the customer time. When I went inside to speak with "virtual" customer service rep, (by the name of Zach) I gave my feedback about the experience and, the entire time that I was speaking, he had a SMIRK on his face. He gave the obvious impression that he could've CARED LESS about what I had to say. The lack of human interaction is also a huge deterrent and feels impersonal and robotic. I will never rent from UHaul this way ever again and I SPECIALLY will NEVER rent from Midgard ever again.
jennifer z
Midgard Greensboro
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Greensboro, NC 27406
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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This location was very difficult
Emily JI called and complained and I was told I wouldn’t be refunded!
Chamara WIt took 30 minutes to figure out how to get the key. uHaul refused to give me a credit even tho I was paying laborers hourly and it took 30 minutes to get the key!!! That's NOT good business! The office was closed and it was Wednesday! What business office is closed on a Wednesday??? I don't recommend this location for truck rental or self-storage.
Marsha HWas told I needed a credit card- ran home to located mine. After an extensive search I found it. Upon returning I was told a debit card was fine. Returned the truck on Sunday, clean, full of fuel and on time; on Tuesday, instead of a credit back on my deposit my bank account was debited $103.xx again, triggering an overdraft fee and embarrassing situation at the store when my card was declined. For what it’s worth the gentleman working was pleasant and tried to be helpful, but he may have been stretched a bit thin.
Henry L