Booked a 15 foot van for two days . When we went to pick up they said they had no record of booking . We showed them the text and they offered us a 26 foot for three days at Dane two day cost . We returned it actually on the 31 July at 8 .13 pm . Day before it was due . We had been told to put keys in drop box .. which we did. Yesterday we got a return date of Aug 1 at 5.20 pm so they added an extra day on . Not impressed at all . Poor communication and un business like .
Glyn J
Go Green Bottle Depot
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Grande Cache, AB T0E0Y0
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Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThey were super helpful and easy to deal with and gave a very caring atmosphere
Brandon LEasy to deal with and very friendly.
Trent RAfter hours drop off. Yard could use a grass clearing and get all the trailers organized in a more organized lineup for backing in.
Craig CTerrible pick up experience. Had no idea about our reservation, didn’t check drivers license or show us a contract which caused lots of issues upon returning. Also tried to convince us to take trailer with broken lights.
Nathan P