Actually look at your reservations and make sure you actually have the equipment being rented PRIOR to the customer getting to the store. Actually make an effort to FIND the EQUIPMENT for the customer instead of making the customer do the work at the last minute, wasting the limited rental time we had. I spent over 2 hours tracking down and retrieving the dolly I needed and scheduled for rental the day PRIOR to my pickup allowing PLENTY of time for them to actually DO THEIR JOB. Especially since they are 3 of them there!!!
Heather B
Krissy Auto LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Granbury, TX 76049
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulEverything. No one was there to help me, I didn’t receive the proper discount for a truck and trailer bundle and the guy on the phone didn’t know how to fix it, I had to hook the trailer up myself-and I even told the guy in the phone I had just had surgery and he was not at all sympathetic and then went into a rant about the manager and not getting paid enough. This was wildly unacceptable and uhaul has only offered a $50 refund, hasn’t fixed the discount and hasn’t offered any other refund to the absolutely abysmal service.
DAVID JVery happy with the drop off!! Thank God the store in Granbury.Tx..They were pleasant and helpful. Will do business with this one.
Malinda PLocation needs to check on the equipment I returned in a more timely manner.
Johnny OVery easy drop off.
Kanvin R