Excellent trip thank you
Donald B
Compass Ventures Unlimited
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gonzales, LA 70737
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Briefly explain additional charges
ANTONIO BNo customer service Late showing up to work Wife arrived Area manager rented to me I’ve r the phone 45 min late
JOE MWhen I arrived, no one was there to work with me - which based on the online booking I was expecting a service rep to be present. I called the number they posted on the door, but no one answered, though I did receive a text message a few minutes later stating they were on the phone with another customer and to go ahead and get started with online checkin. I went through that process and it gave me the code for one of the lock boxes and the lock would not open. I texted the person back that I was communicating with and let them know the code was not working and sent a picture of the lock with the code I was given in place - never received a response. At this point we were about 30 minutes in from trying to get the truck - I asked them to cancel the reservation, for which I also never received a response. They still charged my card $50+ which I'm now going to have to fight for refund.
PAUL RThis was the WORST customer service experience EVER. The owner was not even on site and they were closed. When you tried to call him, he refuse to talk and would tell you to use the app. There was missing equipment ( dolly’s blankets, etc.) After wasting almost 2 hours we finally got the Uhaul and returned it later that day. When I got the bill he had charged me for 3 days and 3 days of equipment. PLEASE BE AWARE OF THIS OWNER. VERY SHADY, HE WILL COMMIT FRAUD. DO NOT RENT FROM THIS LOCATION. Shady and extremely unprofessional. I will NEVER USE THIS LOCATION AGAIN!!
Kent S