Got to the location and had no code to open the gate or the key lock. Key lock was had to work Even called the 800 number they didn't have access. Couldn't get ahold of anyone in the office. Took us over an hour to get access. We had people waiting on us. So that was was a major hassle. I had to sweep the truck out. Had dirt in the back. The worse part was the return took Pictures 3x and the website kept restarting. I gave up. I took Picture of the truck from pick up to drop off for proof we returned it in clean working order. Just didn't have to be that stressful at all.
Jeffrey A
American Mini Storage South
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Georgetown, KY 40324
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulIm upset with U-Haul for taking out two payments and then telling me it will be 5 days before the one is refunded. Thats BS; it took you 5 SECONDS to withdraw the money, it should take no more than 5 MINUTES to refund. Not happy about that. At all
Michael AThe check engine light was on in the car. I let the front desk know before leaving. They said management was aware and it was fine. I did not feel safe driving.
BETSIE PI think the rate of .79 per mile is too high for local area moves.
Matt SVery easy to work with! Polite and professional.
Deborah V