unjust fuel charge applied during my recent truck rental. I drove only 8 miles, yet I was charged for 4 gallons of fuel, which is both unreasonable and unjustifiable. To make matters worse, I verified the fuel gauge before and after the rental, and it did not move. The fuel level was slightly below the mid-line when I picked up the truck, and it remained in the same position upon return. Additionally, I returned the vehicle within 2 hours and attempted to drop off the key, but there was no one present to assist so that I could show them the fuel gauge. Based on my experience I would not rent or recommend anyone.
SHANKAR P
Guardian Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Franklin, MA 02038
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This location has gate access and at no time were we given the gate code. I called, but since they were closed I was sent to voicemail. I called the next day indicating that we’d be dropping it off that evening and was told we’d be charged an extra day. It was very frustrating to not have the information ahead of time, drive extra miles, buy extra gas, and then be charged an extra day.
Justin DBrad is fantastic to work with - very professional and and makes the process smooth and efficient. Thanks!
Cornelius VExcellent customer service, Brad was very helpful explaining everything I needed to know. I am very pleased with uhaul.
Karen MEverything went perfect. Doug was a great guy. Wouldn’t hesitate going back.
JAMES P