Patty was friendly and professional. Thank you Patty.karen J.
Moving Truck Rental in Fayetteville, NC at The Trading Post
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Fayetteville, NC 28304
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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The business establishment is disgusting & very unprofessional & rude!!!! They also tried to charge my credit card over what my fees are because I received a notification from my credit card company that they denied their 1st transaction!! Then they ran the final fee of $42 & some change that was approved!!! I will be calling them & asking what they tried to place on my card but I don't appreciate them trying to add anymore charges than what I purchased. I have rented from UHaul several years & NEVER had any suspicious fees added until now!! This business establishment is bit to be trusted & if I wasn't in the jam I was in, I would have walked out as soon as I walked in!!! This isn't a good look on such a well known company as UHaul cause I will never use them again or recommend them!!! Im EXTREMELY DISSATISFIED & ANGRYMarcus O.
Customer service was awesome and they know what they were doing.Andrew M.
This is the worst U-Haul location I have ever been too The lady is terrible to customers and the confederate flag on the wall did not make it better I did not think U-Haul stood behind a place as bad as thisRodgers D.
This location has poor customer service. I would not recommend this location to anyone.Briana C.
We dropped off truck land put key in drop boxMary K.
did after hours drop offDavid A.
The store claimed to open at 9 and I had a 10 reservation, they didn't open until 10:15. When the store runner arrived, she made no apology for making us wait when we were in a rush. Thank God we didn't have an earlier appointment, this was unacceptableKyi O.
The mobile app rental was really easy and fast!! Loved it!Angel G.
Horrible experienceROMEO F.
Very courteous and flexible. Thank you.Khanh H.
I was quoted a package including 109 miles and any additional miles over that I would be charged $0.40 per mile. So please tell me why my invoice states that I was 1. Charged for the 240 miles when I should have only been charged for the additional 131 miles. 2. I was a higher rate ($0.69) than I agreed to. 3. I was charged $79.24 instead of the $52.40 for additional mileage.VIRGINIA L.
Very tight (crowded) placeSusan K.
The costumer service was the worst experience I've ever have, I have to wait 45 minutes to pick up my truck. Horrible service over all, the lady at the counter wasn't polite at all! Took so much time to get everything doneWilson M.
Operator didn't show up until well after 9:30 . Made we run a little behind schedule.Thomas D.
Everything about this location seemed shady. The location wasn't good, parking was bad, the interior of the building was cramped and filled with gambling machines. The staff was rude both in person and on the phone. Equipment we put down on our rental wasn't available and the staff made it sound like it was our fault that's what we requested. The truck was dirty on the inside of the cargo area. The staff also tried to charge us for fuel that was not in the truck when we picked it up. We made sure to put the same amount of fuel back in the truck as it was when we were issued the truck. Will never rent from this location again nor will we recommend it to anyone.Jill Nathan P.
Lady was real nice and helpful.JASMINE A.
The wait was extreme, over an hour, not sure why it took so long, maybe something wrong with the system. An hour wait is way to long.Greg L.
My experience was wonderful. The staff was very pleasantTyshica S.
It would have been super cool if the twin axle trailer that I rented had a jack. I acknowledge that the presence of a jack increases the risk of damage to equipment from drivers neglecting to fully stow the jack before moving the trailer. Totally worth it to me. It is wholly impractical to disconnect the loaded trailer from the tow vehicle as the trailer is currently configured. The Trading Post lady was great.Eric W.
Make the customer aware they are not renting by the day but by the segment. I did not know I was set to the 6 hours I approximated it would take. Thought I had a 24 hour period. Guess I should have read the fine print if there was any. The location and vehicle were great but I went past my 6 hour approximatatiin and was charged twice. And with insurance and pads it got costly.Albert H.
Truck wasn't swept out when rented. Also, this wasn't the location I reserved and it was changed without notifying me. Caused me to use more miles than I budgeted. Lady lowered mikeage to .69 per mile but it still ended up over budget. The attitude of the scheduling lady was disgusting and her attitude is the primary reason we wont ever again choose Uhaul.Mildred D.
They did not have the one I was trying to get via online, but they had a covered trailer and that suited my needs fine. The employees were fast, polite, and helpful. A rarity these days.George P.
I requested a different location, 2346 Gillespie st Fayetteville nc, a month in advance. I guess that's not enough time for them to make arrangements. Poor customer service, poorly run location.Luther F.