I called UHaul to find a truck. The man I talk to told me if I wanted a different size truck, I would have to go to Reno. I needed one for a one way from Fallon,Nv to Reno,Nv. I asked if they could give me the difference of the mileage . I was told No. I had to pay for a 26 foot instead of a 15 foot. I thought it was lacking customer service to Not to try to help out. But no customer service from your company. I was to return the truck by 10:15 am. The Uhaul in Reno called me to see if I could return it early because a customer wanted the truck. So you want something from me a customer but hey you have another customer to spend money and forget me a customer that paid for a full day. I felt I should have a discount for bringing it in early. Cause if I was a half hour late I would have been charged for a full day. So I'm very disappointed by the treatment of your company. I will say it again No Customer Service ! You really should Pay people to drive your trucks from areas where there is trucks to areas where they are short of trucks. Again No Customer Service !MELODY ROXANNE H.
Moving Truck Rental in Fallon, NV at KD Automotive LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Fallon, NV 89406
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 5.0 Average Customer Rating
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quick, efficient, a extremely pleasant connection. Best U haul connection I have experienced.RUSSELL OWEN G.
ALWAYS GREAT!!THOMAS S.
Great experienceCatlan L.
Other than the original reservation wanting to send me from Nevada to Lubbock Texas to pick up the truck there isn't anything. Was a wonderful experience.PATRICIA JOAN G.
My experience with this rental location was very easy, fast and efficient. I will use them again and highly recommended to everyone who needs a great moving experience!!!!!!Kellilee W.
I had to drive an extra 100 miles to pick up the trailer. There should be a discount for losing 4 hours of time and fuel.Yves C.
Friendly staffBONGINKOSI S.
The only thing about the truck is that it had come in and wasn't able to be cleaned yet. It had just come cross country. That's all. The person was great and the service was as well.Lucas K.
Very helpful staff at this location - more than the actual u-haul customer service.Andrew M.
Everyone that helped was excellent, theres a store manager in California that helped me set everything up, her name is Tosha, she went above and beyond to help me. Due to me being a member of our military, need specific requirements in a specific time required and she made sure everything happened. And with J&K automotive, they were perfect in my opinion, everything was fast and easy. Very professional and polite. I would give 5 stars to both tosha and her associates and J&K automotive. Thank you for everythingCasey R.
My uhaul experience was awesome! Ken the owner at this uhaul location went above and beyond for us. Thank youSandra B.
Ken was very kind to me and has amazing customer service.CRYSTAL V.