The lady was nice. A male was rude. The bill had the insurance on it and I reserved it with no insurance. Called customer service, confirmed my reservation stated no insurance. Customer Service stated pick up location had added it and he will credit the charge.
KERI P
GES Used Cars
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fairmont, WV 26554
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Other than a McDonald’s drink and previous driver paperwork left in vehicle. All was an easy transaction and people were very nice and easy to deal with.
MELISSA CCare I asked the person in charge of getting the truck ready, is there anything special I need to know ? He said you’ll figure it out. I said is this been serviced ready to go ? He said yes. I said why is the engine light on ? He looks inside at the light and says , oh I’ve had a lot of cars with the engine light on , it doesn’t mean nothing. I said it means something to me. He jumps off the step throws his hands in the air and says if you don’t want it we will reverse the paperwork and walked away. I just pulled out of the parking lot and went on. The rear rims were covered in mud and the tow trailer I was hauling down south for them had a low tire in which I had to stop and add air along the way.
TIMOTHY HOriginally reserved a trailer from the Bridgeport WV location. I received an email confirming the reservation. Two days prior to the pickup date I got a phone call confirming the reservation followed by another email confirmation. Upon arriving at Bridgeport I was told they didn't have the trailer I requested and would have to drive an additional 25+ miles to the Fairmont location NOT HAPPY!! Very pleased with Fairmont but will not recommend Bridgeport
Stephen VNothing to improve on. Keep up the GREAT work. Very personable, professional, and made the whole process so very easy.
MARK W