I made reservations for and 15' truck for pick up time 1:15pm didn't get the truck until a hour in a half later rep interviewed me for my information over the phone on speaker everyone over heard my personal information, in the store . when I received the truck its was on empty and dirty. I returned the truck and keys early to the store worker , the store worker mentioned I will receive a confirmation email receipt never received a receipt until two days later. I Had to keep calling to get the information they don't answer there phone just unacceptable unprofessional. This store makes Uhaul look bad and I never had a problem with Uhaul before. Will never give this store another business opportunity.
Denise Y
CJs Beverage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Euclid, OH 44123
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Everyone was nice and very helpful under the circumstances of needing a same day rental for my move. They communicated well and the process was easy.
Gleneisha FThey do not check in returns promptly. They do not answer calls. The customer service is horrible. If I had not gone back up there, they still wouldn’t have checked in my trailer that was returned the day after I rented it (3 days early).
Michelle S